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Designed with you in mind

Connected Living

Your home is ready to become connected with the new SmartHQ™ app. It makes managing your Haier Wi-Fi enabled appliances easy, with the tap of a button.

Get the App

Introducing the SmartHQ™ App

Now you’re in control, wherever and whenever. Add your Wi-Fi enabled Haier appliances to the app, then check in or manage your laundry appliances or air conditioner at any time.

Status updates

Get visibility of the performance and status of your connected appliances. Review how long until the wash is finished, or check if you remembered to turn the air conditioner off.

Notifications

Activate notifications for your connected appliances so you know when the dryer’s finished with your clean sheets, if the wash is done or when your living room has reached the perfect temperature thanks to your Haier air conditioner.

Control from anywhere

With remote control, you can be anywhere when you turn on the air conditioner or put the laundry on so it's ready when you arrive home.

SmartHQ™ Icon.

Download the app

To get started, download the free SmartHQ™ app for your Apple or Android phone, and connect your Haier Wi-Fi enabled appliances.

Your air conditioner is designed to offer connectivity using either the SmartHQ™ app or the Haier SmartAir2 app. Find out which one is the right app for your air conditioner.

Select my type of air conditioner
Mobile featuring SmartHQ™ App

How it Works

Download the app

Then sign into or register your account. If you’re signing up for a new account, you’ll be asked to verify your email, then return to the app to sign in.

Select your appliance

After signing in, you’ll be asked to select the appliance you want to connect, and the type.

Connect with your appliance

Once you’ve chosen your Wi-Fi enabled appliance, you’ll be guided through steps to connect that specific appliance. Once that’s done, use the button at the top right of your app to set up any further appliances you want to connect.

Find out which app you need for your Air Conditioner

Your Haier air conditioner is designed to offer connectivity using either the SmartHQ™ app, or our SmartAir2 app.

Please select the connected appliance you wish to setup.

The most common kind of Haier air conditioner for the home is the Hi Wall Split. Figuring out which of our apps is the correct one to use is easy: just check if there is a label like the one shown below on your air conditioning unit.

Hi Wall Air Conditioner Diagram Label Location.

Then click on the button that applies below, and you’ll be taken to download the correct app.

If you have a label

SmartHQ™ Icon.

Download SmartHQ™

Download the free SmartHQ™ app for your Apple or Android phone, then follow the instructions to sign up and connect your air conditioner.

If you don’t have a label

SmartHQ™ Icon.

Download SmartAir2

Download the free SmartAir2 app for your Apple or Android phone, then follow the instructions to sign up and connect your air conditioner.

SmartAir2 Icon.

Connected with SmartAir2

Download the free SmartAir2 app for your Apple or Android phone, then follow the instructions to sign up and connect your air conditioner.

Security Capabilities Verfied Gold Certification Icon

Security

We use industry standard security methodologies to protect your appliance and data, from development through to your home. We regularly test to ensure these industry standards are met, and send updates to our appliance via the Wi-Fi connection to maintain protection.

How can we help?

To save you time, we've complied some of the most frequently asked questions below.

Search for the model on the Haier website, and on the detail page for your product, look for reference to ‘Wi-Fi and Voice Control’. You can also look for a page called Wi-Fi Connection” or “Wi-Fi Connection and Remote” in your Use and Care Guide that came with the appliance.

There’s a step-by-step process that’s outlined in-app for each appliance type. The starting point is to download the SmartHQ™ app via the Google Play or Apple Store, create a SmartHQ™ account and then tap “Add Appliance”.

Both the SmartHQ™ and the SmartAir2 apps are located on the Google Play Store (For Android devices) or App Store (for Apple devices). Use the tool above to check which app is the right one for your air conditioner.

At the launch of SmartHQ™, your Haier front loader H500 and H600 washing machines and heat pump dryers can be used with the app, as well as Wi-Fi enabled split wall Haier air conditioners. As we bring out more connected appliances, your SmartHQ™ app will be able to do even more.

Check your air conditioner for a label like the one below.

If you have a label, download the SmartHQ™ app. If you have no label, or have an air conditioner that is not a Hi Wall Split model, download the SmartAir2 app.